Speak to Succeed | London | 2009
Course Title: Telephone Voice


1 day in-house course

It is important when delivering a message over the telephone to
communicate clearly. Often when communications are scripted the
essence of the message becomes lost which can be disastrous for
business and leaves the listener none the wiser. This can be overcome by
attention to speaking skills.

Are you communicating your message clearly? You will learn how to use
your voice, intonation and language to best effect. Are your listeners
listening?


Learn to project the right image in the business place.

Understand your voice and make it work for you.

Decide what you want to achieve, establish rapport and get
your message across

Work on exercises for better articulation

Learn how to convey a message with clarity and conviction for a
winning performance.

'People always complain about not being able to understand me on the
telephone. After this course I know I will sound better. Understanding my voice
and using it effectively is such a discovery'

COURSE OUTLINE - you will:
QUOTATION FROM ONE OF OUR CLIENTS:
FEES
This is a 1 day in-house course. Fees £975.00 exc. VAT +
expenses for up to 8 delegates.