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Speak to Succeed | London | 2009 |
Course Title: Telephone Voice |
1 day in-house course It is important when delivering a message over the telephone to communicate clearly. Often when communications are scripted the essence of the message becomes lost which can be disastrous for business and leaves the listener none the wiser. This can be overcome by attention to speaking skills. Are you communicating your message clearly? You will learn how to use your voice, intonation and language to best effect. Are your listeners listening? |
Learn to project the right image in the business place. Understand your voice and make it work for you. Decide what you want to achieve, establish rapport and get your message across Work on exercises for better articulation Learn how to convey a message with clarity and conviction for a winning performance. |
'People always complain about not being able to understand me on the telephone. After this course I know I will sound better. Understanding my voice and using it effectively is such a discovery' |
COURSE OUTLINE - you will: |
QUOTATION FROM ONE OF OUR CLIENTS: |
FEES |
This is a 1 day in-house course. Fees £975.00 exc. VAT + expenses for up to 8 delegates. |